1. Introduction

Welcome to https://bear.myfamilydentalcenter.com/ (the “Website”) operated by Bear-Appaloosa LLC (“we”, “us”, “our”). We respect your privacy and are committed to protecting the personal information you may provide through your use of the Website and our dental/healthcare services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use the Website, request services, or otherwise engage with us.

2. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Information you provide directly – such as your name, email address, telephone number, postal address, date of birth, insurance information, health information (where applicable), appointment history, etc.

Information collected automatically – when you use the Website, we may automatically collect data such as your IP address, browser type, operating system, mobile device identifier, visited pages, length of time on the site, referral source, and cookie/analytics information.

Information from third parties – such as insurance providers, healthcare networks, analytics providers, or other service providers.

3. How We Use Your Information

We use the information we collect for purposes including:

Providing, operating, and maintaining our Website and our dental/healthcare services.

Scheduling, managing and providing appointments, treatments, follow-up and communications.

Sending you confirmations, reminders and other communications related to your appointments or services.

Improving our Website, services, customer experience, marketing and promotional efforts.

Complying with applicable legal, regulatory or professional obligations, including health care regulations.

Protecting our rights, property, patient safety and that of others.

4. Disclosure of Your Information

We may disclose your information in the following circumstances:

With your consent or at your direction.

To our service providers, contractors or business partners (e.g., appointment scheduling software providers, health insurance companies, analytics providers, IT vendors) who perform services on our behalf and who agree to confidentiality obligations.

For legal or regulatory reasons (e.g., as required by law, to respond to legal process, protect rights, comply with health regulations).

In the event of a business transaction (e.g., merger, acquisition, sale of assets) the information may be transferred.

5. Cookies and Tracking Technologies

We and our partners use cookies, web beacons and similar technologies to collect and use data about how you use the Website. This may include identifying your device, tracking your browsing behaviour, analysing trends and enhancing the Website experience. You may decline cookies via your browser settings — though doing so may limit your ability to use certain features.

6. Data Security & Retention

We maintain administrative, technical and physical safeguards designed to protect the information we collect. Despite these efforts, no system can guarantee 100% security. We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

7. Your Rights

Depending on applicable law and your location, you may have certain rights regarding your personal information. These may include the right to access, correct, update or delete your personal information; to object to or restrict certain processing; and to withdraw consent. To exercise your rights or make a request, please contact us at the contact details below.

8. Children’s Privacy

The Website is not directed at children under the age of 13 (or relevant local minimum age). We do not knowingly collect personal information from children under that age. If we become aware that we have collected information from a child under the minimum age without parental consent, we will take steps to delete such information.

9. International Transfers

Because we operate in the United States and may engage service providers internationally, your information may be transferred to and maintained on servers located outside of your state or country. We will safeguard such transfers in accordance with applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on our Website and indicate the “Last Updated” date. Your continued use of our Website or services following the posting constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or comments about this Privacy Policy or would like to make a privacy-related request, please contact us:

Bear-Appaloosa LLC

Email: [email protected]

Phone: +1 302-838-8600